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Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $75 per person 18 and older occupying the apartment. You may pay these online by credit card but a small fee will apply. All application fees are non-refundable.

A one-time non-refundable Holding Fee of $100 is due at the time of application, and will hold the apartment off the market while we process your application.

The administrative fee is a non-refundable $100 fee that is due at move in.

Applications may be found under Floorplans on our property website, or you can stop in the office during business hours for a paper application.

Residents are responsible for paying their own electric bills through Ameren. They are also responsible for water, sewer, and trash in addition to monthly rent.

Security deposits will vary depending on qualifying criteria. Standard security deposits start at $250 and can be up to two full month's rent.

Rent is always due on the first and a $50 late fee is assessed on the 5th of every month and $5 on the 6th max $150, (including Sundays and holidays).  A NSF fee of $25 will be charged for any returned monies.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to two pets - cats or dogs - are allowed. One pet requires a $300 non-refundable fee, $150 additional deposit, and monthly pet rent of $40. Two pets require a $400 non-refundable fee, $150 additional deposit, and monthly pet rent of $50. A $75 Doggie DNA pet fee is required and is non-refundable.
 

Resident Questions

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Spectrum and AT&T are our community cable and Internet providers.

All residents are required to maintain renters insurance with at least $100,000 worth of liability coverage. We recommend using ePremium.

Electric grills may be used on either patios or balconies. Use of a charcoal grill is NOT permitted at any time. 

If you are locked out during business hours, you can come to the office to be let back in your apartment. Outside of business hours, you will need to contact a locksmith.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.

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